COVID-19 Update

Update: June 1, 2020

We want to reassure our patients that we are still seeing patients for regular dental checkups and cleanings. Yesterday, August 12, 2020, the World Health Organization (WHO) released a statement saying that these routine appointments should be put on hold for the time being. The Canadian Dental Association released a response stating that this does not apply to Manitoba or Canada. The WHO’s recommendations apply to areas with widespread community outbreaks of COVID-19.

Be assured that your health and safety, and the health and safety of our team, is our top priority. If there are any changes to our practice or your appointments we will let you know as soon as possible.

We appreciate your patience and understanding during these ever-evolving times. Before your appointment, please take a look at our clinic's safety protocols.

June 1, 2020

We're opening! As of June 1, 2020, we're opening for all appointments.

Your safety and the safety of our staff is a top priority. To that end, we're following the policies and regulations set out by the Manitoba Dental Association, and implementing other measures too - including installing HEPA/UV air filtration systems throughout the clinic. Know what to expect at your next dental appointment with our updated Safety Protocols.

If you had an appointment cancelled between March 13 and June 1, we will be in contact with you to reschedule

Book an Appointment today.  

May 4, 2020

As of today, May 4, 2020, we are opening the clinic to accept emergency and urgent dental appointments. Per instructions from our regulatory body, the Manitoba Dental Association, we are not accepting elective dental appointments. All elective dental procedures, including routine check ups and cleanings, will be booked when we have been cleared to do so by the Manitoba Dental Association.

For the safety of you and our staff, we are still screening for symptoms of COVID-19. Please contact our office at 205-727-2552 or Book an Appointment on our website if you’re experiencing any dental pain or discomfort. 

April 30, 2020

The Government of Manitoba announced, on April 29, 2020, the provincial plan to start reopening businesses. Dental clinics are one of the businesses allowed to reopen. We can’t wait to see our patients again but are waiting to hear from our regulatory body, the Manitoba Dental Association, for next steps so we may reopen safely for all non-emergency dental appointments.

Thank you for your continued patience and understanding. Your safety and the safety of our staff is our top priority. Please keep checking our website and Facebook Page for continued updates.

If you have a dental emergency, continue to contact us via Facebook Messenger or through our Contact Form on our website. All patients will be screened before being seen by a dentist to ensure the safety of our dentists and your well-being. If you cannot wait to contact us, call the Brandon emergency line to contact the dentist on call at (204) 726-2281.

April 13, 2020

On Monday, April 6, 2020, Keystone Dental Centre will continue to be closed and only accepting emergency patients. We will be closed until May 4 but this is subject to change. If you have an appointment scheduled during this time, please consider it cancelled.

If you have a dental emergency, contact us via Facebook Messenger or through our Contact Form on our website. All patients will be screened before being seen by a dentist to ensure the safety of our dentists and your well-being. If you cannot wait to contact us, call the Brandon emergency line to contact the dentist on call at (204) 726-2281.

We have decided to temporarily suspend all non-essential and elective dental procedures based on recommendations from the Manitoba Dental Association and the Manitoba Provincial Government.

To keep up to date with any changes that we are doing, please continue to follow our social media and check our website regularly.

Thank you for your continued patience and support during this time.

March 19, 2020

On Monday, March 23, 2020, Keystone Dental Centre will only be accepting dental emergencies from our patients. This policy will be in place until April 6, 2020. If you have an appointment scheduled during this time we will be in touch to reschedule for a later date.

We have been monitoring measures taken by the Manitoba Dental Association and through its recommendations have made the decision to temporarily suspend all non-essential and elective dental procedures.

If you have a dental emergency, please contact us during regular business hours. If you cannot wait to contact us, call the Brandon emergency line to contact the dentist on call at (204) 726-2281.

March 13, 2020
Dear Patients,

This week, the World Health Organization (WHO) declared the outbreak of a new coronavirus disease has become a global pandemic. Risks of contagion remain low in Manitoba, but we should watchful and do what we can to prevent the spread of illness to protect each other and our patients.

The health and safety of our patients and staff is our top priority.

Effective immediately, we’re asking any patients who have any signs of illness (fever, cough, sore throat, etc.) to please reschedule their appointments. Patients who present themselves with any symptoms of illness will have their appointments rescheduled. In the case of emergencies, your dentist will evaluate your dental care needs on a case by case basis.

To help prevent the spread of illness, we have hand sanitizer and disinfectant wipes available. Please use them as needed.

The common areas and surfaces, such as the reception area, doorknobs and handles, countertops and other areas will be cleaned with extra vigilance by our cleaners. Our staff will also be wiping down common areas more frequently during the day.

In addition to our normal sterilization procedures, are staff are wiping down patient examination rooms including chairs, armrests, examination lights and other common surfaces after every patient.

We are monitoring information from public health authorities closely and will be updating you if there are any further changes.

In the meantime, please remember that the best way to prevent the spread of COVID-19 is to wash your hands regularly and avoid touching your face.

If you have any questions, please let us know.

Your Family Dentist,

Keystone Dental Centre

In response to patient inquiry, please note:
Dr. Chin, Dr. Choy, Dr. Li and Dr. Kruk did not attend the Pacific Dental Conference 2020 located in Vancouver. Keystone Dental Centre was open and accepting patients during that time (March 5 - 7) so all of our dentists were busy working to create bright and healthy smiles.

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